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Terms & Conditions

TERMS OF PAYMENT
Net 30 Days

PRICES
All prices in the list price book are in effect at the time of purchase unless a formal quotation is provided in writing or an order is placed by the buyer and goods are released within the time frame specified in the quotation.

WARRANTY
Eurolux offers a one year limited warranty against any manufacturer defects. All the installation must be according to the installation instructions provided. Damage to a product due to an accident, misuse, or abuse will not be covered under warranty. Eurolux is not responsible for labour charges, installation or other incidental or consequential costs. The purchaser must keep their sales receipt when they purchase an Eurolux product. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany in all warranty claims. we are unable to process the warranty claims without a copy of the original Proof of Purchase showing the product is within the warranty time-frame and that you are the original purchaser

CANCELLATION
Standard stock items may be cancelled prior to shipment. Special or modified items are not subject to cancellation.

RETURNED MERCHANDISE
Returned merchandise requires prior written approval from management. All items must be in original cartons and in resalable condition. A 20% restocking charge will apply to all authorized returns.

DAMAGE IN TRANSIT / SHORTAGES
Claims against carriers are to be filed by the buyer. It is the buyers’ responsibility to inspect products upon receipt for transit damage and/or shortage, and inform the sales representative immediately.